Most incidents happen when nobody is on site. Monitored security means an alarm trigger or camera event is seen and acted on in real time — an alert to your phone and to our monitoring team, with live footage to verify what is actually happening before it becomes a loss.
Recorded footage is retained and easy to retrieve, so when you need evidence for the police or an insurer, it is a download — not a hope.
Monitoring is also about the health of the system itself. We run scheduled checks, keep firmware updated and spot failing cameras or sensors before they matter — because a camera that died quietly last month protects nothing.
And when hardware does need attention, the engineer is in Gibraltar. Fast callout, no overseas queue, one team accountable for the whole system.
You get an instant alert on your phone, and our monitoring team is notified at the same time. With integrated CCTV we can verify the event on live footage, so the response matches what is actually happening.
That is configurable — we set retention to match your needs and data-protection guidance, and make sure retrieving an incident clip is quick and simple.
Often, yes. We will assess your existing setup first — if it is sound, we can take over monitoring and maintenance; if it is not, we will tell you plainly what needs upgrading and why.
Scheduled health checks, firmware and software updates, cleaning and adjustment of cameras and detectors, and priority local callout when a fault needs hands on site.
